We will refund or replace your product for ONE FULL YEAR – Risk-Free, with the following restrictions:

• In order to receive a replacement or refund on your product, any returned ink product must be returned at least 70% full.

• If you have purchased a media product (CD-R, CD-RW, DVD-R, DVD-RW, DVD+R, DVD+RW), all returns must be in unopened, undamaged - original packaging.

As long as your product qualifies, we will refund or replace your product for ONE FULL YEAR. Just follow the Easy Return Directions.

» What does Risk-Free mean?

Unlike many other Internet companies there are no hidden costs or hurdles to getting a refund:

• We don’t make you pay to ship cartridge back to us

• We don’t deduct the cost of “free shipping” from the amount of refund you can get

• We don’t make you keep the receipt to get a refund

• We don’t only give you 30 or 45 days to return a product

Why? Because we want you to feel confident enough to plan ahead and stock up with several cartridges. You should never have to worry that if in 1, 2, or 6 months you open up a cartridge and it doesn’t work, that you are out your investment.